How to Fix Hotstar Playback Issues in UK

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Hotstar, the popular Indian streaming platform, has gained immense popularity worldwide for its vast library of movies, TV shows, and live sports.

Nevertheless, much like any other streaming service, Hotstar users may occasionally encounter vexing playback problems. These issues can be particularly aggravating when you’re eagerly looking forward to catching up on your favorite shows or live events.

For those residing in the United Kingdom who find themselves grappling with playback troubles on Hotstar, there’s no need to fret. In this all-encompassing troubleshooting guide, we will delve into the prevalent causes of Hotstar playback issues in the UK and furnish you with practical solutions to swiftly restore uninterrupted streaming enjoyment.

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dph playback error in us 6509a2e54910b

Hotstar’s playback issues encompass a range of nuisances, including buffering delays, video freezing, and audio synchronization problems.

These hiccups can stem from various factors such as device compatibility, network constraints, application glitches, or regional limitations. However, armed with the appropriate techniques and effective troubleshooting methods, you can surmount these obstacles and ensure a seamless Hotstar streaming experience right from the cozy confines of your home.

Quick steps: How to Fix Hotstar Playback Issues in UK using a VPN

  1. To watch movies/TV Shows & Live Sports from a platform that is geo-restricted in the UK, we recommend ExpressVPN OR NordVPN

  2. Download the VPN and connect to a US server.

  3. Log in to your streaming platform.

  4. Find your favorite movie or show and stream it no matter where you are.

How to Fix Hotstar Playback Issues in UK

If you’re experiencing playback issues with Hotstar in the UK, here are a few troubleshooting steps you can try:

Clear your browser cache: 

Sometimes, accumulated cache data can interfere with the proper functioning of streaming services. Clear your browser cache and cookies to ensure a clean start. You can usually find this option in your browser’s settings.

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clear cookies from your device 6509a2e59ff00

Disable browser extensions: 

Certain browser extensions or plugins may conflict with Hotstar’s playback. Temporarily disable any extensions or plugins you have installed and check if the issue persists.

Update your browser:

Ensure that your browser is up to date with the latest version. Outdated browsers can have compatibility issues with streaming platforms.

Check your internet connection: 

A stable and fast internet connection is crucial for smooth streaming. Verify that you have a reliable internet connection and consider restarting your modem or router.

Disable VPN or proxy: 

If you are using a VPN or proxy service, try disabling it temporarily. Some VPNs or proxies can cause issues with streaming services like Hotstar.

Try a different browser or device: 

If the issue persists, attempt to access Hotstar using a different browser or device. This will help determine if the problem is specific to your current setup.

Contact Hotstar support: 

If none of the above steps resolves the issue, reach out to Hotstar’s customer support. They may be able to provide further assistance and investigate the problem from their end.

 Is Hotstar Becoming Available in UK?

No, Hotstar is one of India’s most extensive streaming services and is not yet available in the United Kingdom. If you want to watch Hotstar in UK, use a VPN for your entertainment.

 How Do I Create an Account for Hotstar in UK for Free?

  1. Visit the Hotstar website: Go to the official Hotstar website using a web browser on your computer or mobile device.
  2. Click on “Log In” or “Sign Up”: Look for the “Log In” or “Sign Up” button on the Hotstar homepage and click on it.
  3. Select “Sign Up” for a new account: On the login page, you should see an option to sign up for a new account. Click on “Sign Up” to proceed.
  4. Choose a registration method: Hotstar offers various registration methods. You can sign up using your Facebook, Google, or Apple account by selecting the respective option and following the prompts. Alternatively, you can select the “Sign up with email” option to create an account using your email address.
  5. Fill in the required information: Depending on the registration method you choose, you may need to provide additional information such as your name, email address, and password. Fill in the required fields accurately.
  6. Verify your email address (if applicable): If you sign up with an email address, Hotstar may send you a verification email. Check your inbox and click on the verification link to confirm your email address.
  7. Complete the registration process: Once you’ve provided the necessary information and completed any required verification, you should have successfully created your Hotstar account.
  8. Start accessing free content: With your Hotstar account, you can now log in and start accessing the available free content on the platform. Keep in mind that some premium content may require a subscription or separate payment.

Why Do You Need a VPN to Watch Hotstar?

Since Hotstar is not available in UK. You need a VPN if you wish to access the Hotstar in UK. Using a VPN will give you the opportunity to get entertained by all the tv shows and movies available on Hotstar. 

How Much Does Hotstar Actually Cost in UK? [Pricing and Plans]

In the United Kingdom, Hotstar offers two subscription options. The first is an Annual Plan, which costs 49.99 GBP per year and includes all applicable taxes. The second option is a monthly plan, priced at 5.99 GBP per month, and also includes taxes.

TV Shows (UK)Movies (US)
1. Shaitan (A)1. Empire Of Light
2. The Zone: Survival Mission: S22. Avatar: The Way of Water
3. Temptation Island: Season 53. Sulaikha Manzil
4. The Full Monty4. Pookkaalam
5. The Wonder Years: Season 25. SaaS Bahu aur Flamingo

Does Hotstar Show Live Sports?

Yes, Hotstar shows live sports videos, streaming and scoring.

What Documentaries are available on Hotstar?

  • The Beatles: Get Back
  • Folklore: The Long Pond Sessions
  • The Rescue
  • Diary of a Teen Leopard
  • 1232 KMs

How Do I Pay for Hotstar in UK?

In the following ways, you can pay for Hotstar in UK.

How to Use StatesPay to Pay for Hotstar?

  • StatesPay is a virtual prepaid card service that allows you to make online payments. Visit the StatesPay website and sign up for an account.
  • Once you have an active StatesPay account, you can load funds onto the virtual card using your preferred payment method.
  • Visit the Hotstar website and proceed to the payment section during the subscription process.
  • Enter the StatesPay card details, including the card number, expiration date, and CVV code, as prompted.
  • Complete the payment process, and if the transaction is successful, your Hotstar subscription will be activated.

How to Use a Hotstar Gift Card?

  • Purchase a Hotstar gift card from an authorised retailer or through the Hotstar website.
  • Scratch off the protective coating on the back of the gift card to reveal the unique code.
  • Visit the Hotstar website and sign in to your account or create a new account if you don’t have one.
  • Navigate to the gift card redemption page on Hotstar (usually found in the account or payment settings).
  • Enter the gift card code in the designated field and click on the “Redeem” or “Apply” button.
  • If the code is valid, the value of the gift card will be applied to your Hotstar account, and you can start using it to access the content.

How to Register Hotstar in UK  with iTunes?

  • On your iOS device, open the App Store and search for the Hotstar app.
  • Download and install the Hotstar app from the App Store.
  • Launch the Hotstar app and follow the on-screen instructions to create a new account or log in to your existing account.
  • During the registration process, select the option to sign up using iTunes billing.
  • Provide the necessary information and complete the registration.
  • You can now enjoy Hotstar content and pay for your subscription through your iTunes account.

How to Pay For Hotstar With PayPal?

  • Visit the Hotstar website and sign in to your account or create a new account.
  • Navigate to the payment section during the subscription process.
  • Select PayPal as your payment method.
  • You will be redirected to the PayPal website to log in to your PayPal account.
  • Follow the prompts to authorise the payment and complete the transaction.
  • Once the payment is successful, your Hotstar subscription will be activated.

 How to Use a Virtual Prepaid Card to Pay for Hotstar in UK?

  • Obtain a virtual prepaid card from a reliable provider that offers UK-compatible cards.
  • Ensure that the virtual prepaid card has sufficient funds to cover the Hotstar subscription cost.
  • Visit the Hotstar website and proceed to the payment section during the subscription process.
  • Enter the virtual prepaid card details, including the card number, expiration date, and CVV code, as prompted.
  • Complete the payment process, and if the transaction is successful, your Hotstar subscription will be activated.

What Devices Does Hotstar in UK Work on?

Hotstar works on the following devices:

Mobile Devices: 

Hotstar can be accessed on smartphones and tablets running iOS (iPhone, iPad, iPod Touch) or Android operating systems. You can download the Hotstar app from the respective app stores.

Web Browser: 

You can access Hotstar on any web browser by visiting the Hotstar website. This includes popular browsers such as Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge.


Hotstar is compatible with Chromecast devices. You can cast Hotstar content from your smartphone or tablet to your Chromecast-connected TV using the Hotstar app. Make sure your Chromecast device is set up and connected to your TV, then use the casting feature within the Hotstar app to stream content on your TV.

Smart TVs: 

Many smart TVs support the Hotstar app. If your smart TV has an app store, you can search for and download the Hotstar app. Some popular smart TV brands that support Hotstar include Samsung, LG, Sony, and Panasonic.

Streaming Devices

Hotstar is compatible with popular streaming devices such as Amazon Fire TV Stick, Roku, and Chromecast. You can install the Hotstar app on these devices and stream content on your television.

Gaming Consoles:

Hotstar is available on certain gaming consoles, including Xbox One and PlayStation 4. You can download the Hotstar app from the respective console’s app store and enjoy Hotstar on your gaming console.

How to Download Hotstar App in UK?

You can download Hotstar on the following platforms:

 How to Download Hotstar App in UK on Android?

  • Open the Google Play Store on your Android device.
  • Search for “Hotstar” using the search bar.
  • Select the official Hotstar app from the search results.
  • Tap “Install” to download and install the Hotstar app on your Android device.

 How to Watch Hotstar in UK on Chromecast?

  • Ensure that your Chromecast and casting device are connected to the same Wi-Fi network.
  • Install the Hotstar app on your Android or iOS device using the steps mentioned above.
  • Open the Hotstar app and select the content you want to watch.
  • Look for the Chromecast icon (a square with curved lines) within the app and tap on it.
  • Choose your Chromecast device from the list to start casting the Hotstar content on your TV.

 How do I Install Hotstar in UK on iOS Devices?

  • Open the App Store on your iOS device.
  • Search for “Hotstar” using the search bar.
  • Select the official Hotstar app from the search results.
  • Tap “Get” and then “Install” to download and install the Hotstar app on your iOS device.

 How to Watch Hotstar on Smart TV in UK?

  • Check if your Smart TV’s app store has the Hotstar app available for download.
  • Open the app store on your Smart TV and search for “Hotstar.”
  • Select the official Hotstar app from the search results.
  • Follow the on-screen instructions to download and install the Hotstar app on your Smart TV.

 How do I Get Hotstar on Apple TV in UK?

  • Go to the App Store on your Apple TV.
  • Search for “Hotstar” using the search function.
  • Select the official Hotstar app from the search results.
  • Click “Get” and then “Install” to download and install the Hotstar app on your Apple TV.

 How to Get Hotstar in UK on a PC?

  • Open your preferred web browser on your PC.
  • Visit the official Hotstar website.
  • Look for the “Sign Up” or “Get Hotstar” option on the website.
  • Follow the instructions to create an account and access Hotstar’s content on your PC.

How to Watch Hotstar on Streaming Devices?

You can stream Hotstar on the following platforms:

How to Stream Hotstar on Kodi in UK?

To stream Hotstar on Kodi in the UK, first, install Kodi on your device from the official website. Then, download and install the Hotstar add-on within Kodi. Launch the Hotstar add-on and sign in with your Hotstar account credentials.

Once signed in, you can browse through the available content categories like movies, TV shows, and sports. Select your desired content and choose the playback quality. Click “Play” to start streaming. Sit back and enjoy a wide range of Indian entertainment on Hotstar through Kodi in the UK.

How to Stream Hotstar on Roku in UK?

While Hotstar has an official app for Roku, its availability might be limited to certain regions. If the Hotstar app is not available in the Roku Channel Store in the UK, you can try changing the region settings of your Roku device to a region where Hotstar is officially supported. However, this may require additional steps and might not guarantee access to Hotstar on Roku in the UK.

Is Hotstar available on Apple TV in UK?

You can try using AirPlay to stream Hotstar from an iOS device to your Apple TV. Install the Hotstar app on your iPhone or iPad, start playing the desired content, and use the AirPlay feature to stream it to your Apple TV.

How to Watch Hotstar on Xbox One in UK?

Hotstar does not have an official app available specifically for Xbox One in the UK. You can explore the Xbox app store to see if any third-party apps or streaming services offer access to Hotstar content on Xbox One. Alternatively, you can use the built-in web browser on Xbox One to visit the official Hotstar website and stream content directly.

What is Playback Streaming on Hotstar?

Playback Streaming on Hotstar refers to the process of streaming and watching videos on the Hotstar platform. Hotstar is a popular streaming service that offers a wide range of content, including movies, TV shows, sports, and live events.

What Causes Hotstar Video Playback Issues or Errors in UK?

Hotstar Video Playback Issues or Errors in the UK can be caused by various factors. Some common causes include:

Slow or unstable internet connection: Insufficient bandwidth or network congestion can result in buffering or playback issues.
Outdated app version: Using an outdated version of the Hotstar app can lead to compatibility issues and playback errors.
Device compatibility: Certain devices may not be fully compatible with the Hotstar app, causing playback issues.
Cache and app data:Accumulated cache and app data can sometimes interfere with the playback process and result in errors.

How to Resolve Hotstar Playback issue in UK [100% Efficient]

Check your internet connection: 

Ensure that you have a stable and reliable internet connection. Try restarting your modem/router or connecting to a different network if possible.

Reboot your streaming device: 

Restart your streaming device (such as a smartphone, tablet, or smart TV) to refresh its settings and clear any temporary glitches.

Clear Disney+ Hotstar app data: 

On your device, go to the app settings and clear the cache and data for the Hotstar app. This can help resolve any conflicts or corrupted data.

Update or reinstall the Disney+ Hotstar app: 

Ensure that you are using the latest version of the Hotstar app. Visit your device’s app store to check for updates or reinstall the app if necessary.

Other Fixes

  • Reboot your streaming device
  • Clear Disney+ Hotstar app data
  • Update or Reinstall your Disney+ Hotstar app

Wrap Up!

Experiencing playback issues on Hotstar can be a significant hindrance when you’re eager to enjoy your favourite movies, TV shows, or live sports. However, regarding Hotstar playback issues in UK with the troubleshooting techniques outlined in this guide, you can address these problems effectively and fix Hotstar playback issues in UK. get back to uninterrupted streaming in the UK.


What countries is Hotstar available in?

Hotstar is available in several countries, including India, the United States, Canada, the United Kingdom, Australia, and a few other countries. The available content library and features may vary depending on the region.

Why has Hotstar failed to log in on Xbox One?

If you are experiencing difficulties logging in to Hotstar on Xbox One, it could be due to various reasons such as incorrect login credentials, network connectivity issues, server problems, or an outdated app version.

Can I change my Hotstar location?

Hotstar determines your location based on your IP address. It is not possible to change your Hotstar location directly. However, by using a VPN, you can mask your IP address.

Can I use my Hotstar account while travelling?

Yes, you can use your Hotstar account while travelling. If Hotstar is available in the country you are travelling to, you can access it using your account credentials.

Can I watch Hotstar without the app?

While it is primarily designed to be used through the app, you can also access Hotstar’s web version through a web browser on your computer or laptop

How can I watch Hotstar for free?

Hotstar offers both free and paid subscription options. While the free subscription provides limited access to content, some programs may be available to stream without a subscription.

What is the cheapest way to get Hotstar?

Hotstar often provides promotional offers or discounts, so keep an eye out for any ongoing deals that may help you get Hotstar at a discounted price.

What is the NM 4040 error in Hotstar?

The NM 4040 error in Hotstar, appears to be a specific error code related to Hotstar’s streaming service. If you encounter the NM 4040 error, it is recommended to contact Hotstar customer support for assistance

Which VPN can bypass Hotstar in UK?

Express VPN.

How to Resolve Hotstar Playback Error Code: 100000- 3321 on iPhone/iPad?

Update the Hotstar app to the latest version.
Restart your iPhone/iPad to refresh settings.
Check your internet connection for stability.
Clear app cache and data or reinstall the app if necessary.

Urooj Tufail Author at Watchinuk
Urooj Tufail

With a pen, passion and proficiency, our writer Urooj weaves together compelling narratives to inspire the readers.

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